Based in Washington, Ross is a general manager of a food safety company. His musings explore life, work and every moment in between.

How do you define a good leader?

I was recently asked the above question. Here is how I responded:

The best leaders pay close attention to their coworkers, employees, and peers to understand how their actions and decisions will impact the people side of the business. Most of us are leaders from the middle of our organization and our effectiveness is not just determined by how we lead those in which we have positional power, but rather it is determined by how we influence those around us and above us. The great leaders that I have been around have shown emotional resilience in the face of negative or positive results and have used those opportunities to galvanize their teams for the future.

Originally Posted March 16, 2015

Creativity

We're all in sales.