Based in Washington, Ross is a general manager of a food safety company. His musings explore life, work and every moment in between.

Nappuccino.

Laura and I are headed to Seattle tonight to see the author Daniel Pink. He is on a book tour for his new book When, The Scientific Secrets for Perfect Timing. His other books (Drive, To Sell is Human, and A Whole New Mind) have had a tremendous effect on how I think and act. I follow him on twitter, listen his podcast, watch his videos on YouTube, and subscribe to his newsletter. You can say I am a super fan of his work (yes, I’m a nerd). In chapter 2 of this new masterpiece, he explains the “nappuccino”.

In his research, Pink studied the art and benefits of taking breaks and naps and practicing meditation. One of his favorite takeaways (and something I have been practicing) is the “nappuccino” which he describes as downing a cup of coffee and then taking a nap. This restorative break from reality is structured for the napper to wake up naturally from the boost of caffeine. In fact, it takes our bodies 15-20 minutes to process and react to the caffeine. It removes the grogginess we feel as we awake from a short nap and it sharpens the brain for the next task at hand. It also stops us from doing the worst possible thing we can do when napping – taking longer than 25 minutes. As he would say – “the science is in” and naps longer than 25 minutes actually work against our recovery and continue to erode our sleep cycle.

Next time you’re having a hard time staying alert, set a timer for 25 minutes, guzzle that cup of coffee, and close your eyes for the “nappuccino.” You might just find your next life hack.

Observe, Orient, Decide, Act

Customer service matters.